How CRM’s improve your customer relationship We all know that our customers can make or break our business, so the way that our businesses manage our customer database determines our amount of success. Better relationship = higher customer satisfaction As your business grows your customer database will expand, it can become difficult to centralise and […]

Why do you need a Cookies policy? You will have seen plenty of pop-ups mentioning cookies in your time on the internet. However, do you know what cookies are? Or whether your website requires a policy? Are you guilty of just clicking ‘accept all’ just to make pop-ups disappear? Don’t worry, most of us are. […]

Stripe and GoCardless are payment services that offer flexible management for online payments. However, each service offers different features which results in them being used for different areas of business. What does GoCardless have to offer my business? GoCardless was designed primarily for recurring payments, the service was built for brands that collect repeating payments. […]

What is GDPR? The internet has dramatically changed the way we communicate and how we handle everyday tasks. We send emails, we share documents, we pay bills and we purchase goods by entering our personal details all online and without a second thought. What is GDPR in the UK? General Data Protection Regulation, or GDPR, […]

Sifting through spam and keeping tabs on what needs action immediately and what can wait can feel like a job in itself. Which is why I wanted to share my top tips of how to keep on top of your inbox and calendar to help more people conquer even the unruliest of inbox’s.   Only […]

Today’s rapid outpour of technology and innovation often leaves business owners wondering “what is this?” and “do I really need it?” but when it comes to online accounting, Xero is truly a revelation when it is fully optimised.   With ease of use and plenty of documentation available, Xero has become a place you can […]

We all know that billing is a vital part of business operation and it’s very important that it is done properly. Your invoices should be accurate and sent in a timely manner. I have received various invoices in the past that have minor errors when it comes to the billing address or the name on […]

You are probably familiar with the saying You don’t know what you don’t know. In business, there are endless amounts of techniques, approaches, and methods people use to be successful and you are not going to know them all. You might be an AMAZING accountant but not have strong skills when it comes to social media. Of […]

First impressions are crucial in business. Not having a custom email or having spelling or grammar errors could jeopardise your business image when communicating with potential prospects. Let’s start with a custom address: Credibility: In today’s society, it is more common for people to contact you via email instead of the phone. Making your email […]

I wanted to write this blog to talk about ‘Value’ in business and why it is important to recognise in order to be successful in business. Around 18 months ago I came into contact with a small business owner that was completely buried in work, they were working 14 hour days, keeping themselves cooped up […]